Privacy Notice

Effective Date: July 10, 2026

Cadence, Inc. ("Cadence," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with us, or using our services.

This Privacy Notice explains what information we collect, how we use it, how we protect it, and the choices available to you.


Information We Collect

We may collect information that you voluntarily provide, including:

  • Name

  • Company

  • Job title

  • Email address

  • Telephone or mobile number

  • Mailing address

  • Project or event information

  • Files or documents you submit

  • Information contained in communications with our team

We also collect certain technical information automatically through our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visits

  • Cookies and similar technologies


How We Use Your Information

We use information we collect to:

  • Respond to inquiries

  • Provide event, exhibit, creative, fabrication, logistics, and production services

  • Process orders and requests

  • Provide customer support

  • Schedule meetings and project activities

  • Improve our website and services

  • Send requested communications

  • Comply with legal obligations

We collect only the information reasonably necessary to conduct our business.


Email Communications

If you provide your email address, we may contact you regarding:

  • Project updates

  • Event information

  • Exhibitor services

  • Customer support

  • Quotes and proposals

  • Invoices and order confirmations

  • Company news or marketing communications (where permitted)

You may unsubscribe from marketing emails at any time.


SMS Text Messaging

If you voluntarily provide your mobile phone number and consent to receive text messages, Cadence may send SMS messages regarding:

  • Customer support

  • Project updates

  • Event logistics

  • Exhibitor services

  • Shipping and delivery notifications

  • Appointment reminders

  • Other information directly related to services you request

Message frequency varies.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP.

For assistance, reply HELP or contact us at:

info@cadence-inc.com

Providing consent to receive text messages is not a condition of purchasing any products or services.

Cadence does not sell, rent, or share your mobile phone number with third parties for their own marketing purposes.


AI-Assisted Support

Our website may use AI-assisted chat and customer support tools to answer questions and improve response times.

Conversations may be reviewed by authorized Cadence personnel for quality assurance, training, and customer support purposes.

Please do not submit confidential financial information or other highly sensitive information through website chat unless specifically requested by an authorized Cadence representative.


Cookies

Our website uses cookies and similar technologies to:

  • Operate the website

  • Improve functionality

  • Measure website performance

  • Understand visitor behavior

  • Enhance user experience

You may manage cookie preferences through your browser or our cookie preference tools.


Sharing Information

Cadence may share information with trusted service providers that assist us in operating our business, including providers of:

  • Website hosting

  • Customer relationship management

  • Customer support

  • Payment processing

  • Shipping and logistics

  • Analytics

  • Event management

These providers receive only the information necessary to perform services on our behalf.

Cadence does not sell personal information.


Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No method of electronic transmission or storage can be guaranteed to be completely secure.


Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services

  • Fulfill contractual obligations

  • Meet legal requirements

  • Resolve disputes

  • Enforce agreements


Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Restrict or object to certain processing

  • Withdraw consent where applicable

Requests may be submitted using the contact information below.


Third-Party Websites

Our website may contain links to third-party websites. Cadence is not responsible for the privacy practices or content of those websites.


Children's Privacy

Our website and services are intended for business use and are not directed toward children under 13 years of age.


Updates to This Privacy Notice

We may update this Privacy Notice periodically. Any revisions will be posted on this page with an updated Effective Date.


Contact Information

Cadence, Inc.

302 Terrace Drive
Mundelein, Illinois 60060
United States

Website: https://cadence-inc.com

Email: info@cadence-inc.com

If you have questions regarding this Privacy Notice or our privacy practices, please contact us at info@cadence-inc.com.

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Copyright © 2026 Cadence, Inc. All Rights Reserved
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